Comments
We are always looking for ways to improve. If you have any ideas, suggestions, or general comments about our services, we’d love to hear from you.
Compliments
If you’ve had a positive experience with our team or services, please let us know. Your kind words are greatly appreciated and will be shared with the staff involved.
Complaints
We strive to provide the highest standard of service at all times. However, we recognise that there may be occasions when things do not go as expected. If this happens, we encourage you to let us know so we can understand your concerns, investigate the matter thoroughly, and work with you to resolve it as quickly and fairly as possible. We treat all complaints seriously and see them as an opportunity to learn and improve our services.
Get in touch
You can contact us via email to feedback@rnc.ac.uk. We aim to acknowledge all complaints promptly and respond within our published timescales.
Your feedback, whether positive or negative, is invaluable in helping us deliver the best possible service.